CEO / Managing Partner
✅    Leads the overall business strategy, expansion, partnerships, and oversees leadership team.

General Operations Manager
✅Oversees day-to-day execution across all departments, ensuring systems, staff, and performance stay aligned.

Inventory & Logistics
Inventory Officer

✅Manages product stock and packaging

✅Handles order readiness and inventory updates

✅Reports low stock and coordinates with procurement.

Logistics Manager

✅ Manages state-level dispatch partners

✅ Ensures timely delivery and payment remittance

✅ Handles delivery complaints and rider coordination

 Sales & Marketing
Sales Supervisor

✅ Monitors sales reps and performance metrics

✅ Ensures follow-up discipline, conversion, and daily reports

✅ Coaches reps and manages sales systems

Sales Representatives

✅ Respond to leads via phone, WhatsApp, and other platforms

✅ Handle objections, close sales, and send orders for fulfillment

✅ Follow up on unpaid orders and cancellations

 Accounting & Finance
Accountant

✅ Tracks income and expenditures

✅ Prepares daily/weekly financial reports

✅ Manages cash remittances from dispatchers and reconciliations

Human Resource & Admin
HR/Admin Officer
Recruits and trains staff

✅ Handles disciplinary procedures and conducts staff evaluations

✅ Keeps employee records and supports administrative tasks.

Business Strategy
Business Manager

✅Helps identify bottlenecks and growth opportunities

✅ Oversees expansion projects, performance tracking, and partnerships

✅Supports team leads with analytics and insights